Order & Purchase

  1. How can I make my purchase?
    • You can order and purchase from our website

      Step 1: Log in to your account.

      Step 2: Select the products that you would like to purchase and add to cart.

      Step 3: View your cart and click "Checkout".

      Step 4: Key in your delivery details.

      Step 5: Select the preferred shipping method.

      Step 6: Choose your payment method, and check your order details before clicking "Place Order Now". By order confirmation, it will be deemed that the Terms and Conditions are understood and accepted as applying to your order.

      Step 7: Make the payment.

      Step 8: Wait for the world’s best Manuka Honey to be sent to your doorstep!

    • Upon placing an order, it will be deemed that the Terms of Service, Privacy Policy and Refund Policy are understood and accepted as applying to your order.


  1. Is it necessary to have an account to purchase?
    • Not necessary however to enjoy more discounts and promotions, you may want to create an account. It’s FREE!


  1. Can I cancel my order?
    • Unfortunately, no. Once the transaction is complete you are unable to cancel. Therefore, please ensure that the type, quantity and delivery address are correct before completing the purchase.


  1. What is the payment method available?
    • For website purchase:
      1. Visa
      2. Mastercard
      3. Internet Bank Transfer via ipay88
    • For purchase with affiliates:
      1. Online banking
      2. Cash on delivery


  1. How can I know if my order is in the process?
    • After successful payment, a confirmation email and your invoice will be delivered to your email.
    • You may also track your order by logging in to your account. Track my order.